问题标签 [remedy]

Edit MY goal is this, I need to do read data from a Remedy Database using a VB .Net app. /Edit I am trying to read data from the AR System ODBC driver in a VS 2010 VB windows form. I have added a connection in the data connections via , a system dsn, connection string pulled from a working excel data pull, and built a connection string based via the wizard. I can test connection, and it comes back 'test connection succeeded'. When I click ok and the Data connection goes to my server explorer, it expands to tables, view, and procedures and viewing/refreshing those causes errors such as: Column 'Table_Cat' does not belong to table Tables. Error [im00][ar system odbc driver] not supported

I am aware there is the api out there, however this has a problem in that the api acts like a login session from the client, which limits you to one login session. This not feasible for the task at hand as the user needs to remain logged into remedy, and the app I'm writing will be read only for data.

The goal is a billboard app that will display certain tickets, kind of like a stock ticker. There will be no editing of ticket data from remedy, I just need to read the tickets and provide tallies and alerts for our helpdesk.

It seemed so easy when I sat down, but now 4 hours later and a mind numbing amount of irrelevant google results, I'm almost wondering if I'm going to have to report back that it cannot be done with out the api and creating more remedy accounts. Not having to create additional remedy accounts was part of of the request put to me. Tags: Visual Studio 2010 BMC AR System Remedy ODBC VB.NET

Update So I have done the code by hand and now seem a few steps forward, but still blind.

Ok, so if i export my excel query it looks like this from the dqy file export.dqy

First off, these quotes look wrong to me, but it seems to work because if I leave them, executing the command doesn't fail, however it doesn't return data to my data grid view in vb. Second the EN:Helpdesk looks odd to me but again same results as the quotes. I have tried changing the quotes to brackets [ ] but receive errors once I do.

Here is my code:

VB Code

Project is a windows forms with a button to activate main(), a textbox (textbox1) and a datagridview(SQLDS_reportresults).

As the code stands, this causes no errors, but my datagridview never populates. Since there are no errors, I'm inclined to think my connection is working , and that my command is being executed,making my problem lay in code, however given the funky use of quotes and en:helpdesk in the sql command, I'm also concerned that is malformed and causing the where portion to return no results.

Anyone have any suggestions / ideas?

I need a way to display these results in app, and right now I don't care how just as long as I can see some data at all.

I've been googling and looked at the vb examples in the api zip but that is not related to opening a odbc connection and I found that of little help in my research.

I almost feel like I'm missing something simple or obvious.

When i run odbcad32.exe my ar system odbc driver shows 7.00.01.02 which is what I assume is installed on everyones machines as I used the remedy install set provided to me by the IT/Software admins to build this dev box.

我正在尝试为 BMC 操作请求系统服务器编写一个迷你插件。

给定一组输入值，对其进行处理并返回输出值列表。还提供了插件上下文和实例数据。

com.bmc.arsys.api.Value 的描述在这里： http ://www.javasystemsolutions.com/documentation/thirdparty/arapiv75/com/bmc/arsys/api/Value.html

现在，这是我的电话：

由于某些原因

不管用。

我也试过：

但编译器说：

有任何想法吗？

谢谢托马斯

如何使用 java api 在常规表单上创建一个字段。如何将该字段添加到默认管理员视图中。我创建了字符字段。唯一的问题是创建的字段不在视图中。请告诉我如何直接包含在view.that就是直接在正则窗体上创建。

使用 BMC Remedy User v7.5 p004 跟踪/管理事件。这个工具有一个选项可以记录保存为 .ARQ 文件的宏，我可以在 Notepad++ 中打开这个文件，但它非常混乱。

我想要做的是允许某人根据放在 WorkInfo 选项卡下的工作日志中的摘要来搜索事件。我知道您可以录制允许您输入将提示最终用户的搜索变量的宏，但是在录制宏时，workinfo 部分被停用。所以我想编辑一些预先存在的宏来尝试最终创建我需要的东西。

我想要提取的 SQL

请注意，之所以有两个 summary 和 notes 字段，是因为其中两个字段位于 WorkingLog 下，另外两个是为整个事件列出的字段。这些不同字段的 BMC 命名约定差异是 *

我需要在 BMC 补救用户 7.5 中创建一个宏，它可以读取 csv 文件并更新 csv 文件中包含的所有项目？

可能吗 ？

我必须制作一大堆物品并在那里编辑位置。

谢谢

我有以下问题，我试图通过 BMC Remedy 的 sql server 2008 中的链接服务器获取数据

连接一切正常，但是当我添加WHERE "Assigned Group" LIKE ' *scri% ' *时，由于 BMC Remedy 需要使用撇号，我在 sql server 中出现错误。

你知道如何创建正确的语法或强制 sql server 使用引号而不是撇号，或禁用拼写检查

我的机器上安装了 Remedy odbc 驱动程序。我可以通过 excel 从 Remedy 中提取数据，只需在我的连接中指定此驱动程序即可。

有什么办法可以在 Ruby / Ruby on rails 中使用这个驱动程序来连接到数据库并从数据库中读取？

非常感谢！

不幸的是，我没有开发人员许可证来加入 BMC 支持者社区以获取此信息。

在整个网络上，我发现了如何创建 BMC AR System 票证，但不知道如何查询它们，或者如何解析它们。例如，我想将它们中的数据添加到 ListView 或类似中。

那么有谁知道如何在 C# 中查询/解析 BMC AR System 票证，或者可能知道任何 API 或库可以让我与它们交互吗？

我正在尝试通过 Web 服务 HPD_IncidentInterface_Create_WS 在 Remedy 中创建事件。一切正常，但是如果我可以使用提交者的邮件地址或登录名而不是他的“名字”和“姓氏”，这对我来说会更好，这两个都是 WSDL 文件中的必填字段。有没有办法在不使用它们的情况下创建事件？

Is there any way possible that I can extarct worklog(work info) from BMC Remedy User for a set of Incident ID using macro. I have extracted all the fields except "Worklog". Allthough I get the information that This is a known issue and is on our Enhancements Requests list to be addressed. Source -Link

So is there any way possible. Any type of information is highly acceptable.

Thanks