remedy - 补救措施 - BMC - 排除最后修改者的用户

Question

我正在尝试在 Remedy 中构建搜索字符串，

我正在查找 5 天前提交的所有未结订单，其中最后一个更新者不是我们团队的 8 名成员之一。

我有以下内容（是的，我知道这很笨拙，我是初学者）

(('Status*' = "Assigned") OR ('Status*' = "Pending") OR ('Status*' = "Waiting Approval") OR ('Status*' = "Planning") OR ('Status*' = "In Progress")) AND ('Submit Date' <= ($\TIMESTAMP$ - (112 * (60 * 60)))) AND ('Last Modified By' != "User 1") AND ('Last Modified By' != "User 2") AND ('Last Modified By' != "User 3") AND ('Last Modified By' != "User 4") AND ('Last Modified By' != "User 5") AND ('Last Modified By' != "User 6") AND ('Last Modified By' != "User 7") AND ('Last Modified By' != "User 8")

如果有人能花时间帮我一把，我将不胜感激。

Answer 1

日期的限定以秒为单位，所以你需要告诉“当前时间减去 5 天”。

('最后提交日期' < ( $TIMESTAMP$ - 5 * 24 * 24 * 60)) AND ('状态' < "Closed") AND ('最后更新时间' <> "team1" ) AND ('最后更新时间' <> "team2" ) AND ... 直到 team8