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我是 OTRS 的新手,我仍在熟悉该平台。最近由于某些特殊原因,附件上传器开始无法工作 - 基本上每当附加文件时,页面都会刷新并且文件丢失。关于为什么会发生这种情况的任何想法?
One problem might be the file permissions on the server side. Please see my comment above and provide more details.