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我通过 configitem 模块在 OTRS 中配置了以下 CMDB 类结构：

[
{ 
        Key => 'Field1', 
        Name => 'Name1', 
        Searchable => 1, 
        Input => { 
            Type => 'Text', 
            Size => 50, 
            MaxLength => 50,     Required => 1,
        },     { 
        Key => 'Field2', 
        Name => 'Name2', 
        Searchable => 1, 
        Input => { 
            Type => 'Text', 
            Size => 50, 
            MaxLength => 50,     Required => 1,
        }, 
        Sub=>[    { 
        Key => 'Field2-1', 
        Name => 'Name2-1', 
        Searchable => 1, 
        Input => { 
            Type => 'Text', 
            Size => 50, 
            MaxLength => 50, 
        }, 
    },  { 
        Key => 'Field2-2', 
        Name => 'Name2-2', 
        Searchable => 1, 
        Input => { 
            Type => 'Text', 
            Size => 50, 
            MaxLength => 50, 
        }, 
    },  { 
        Key => 'Field2-3', 
        Name => 'Name2-3', 
        Searchable => 1, 
        Input => { 
            Type => 'Text', 
            Size => 50, 
            MaxLength => 50, 
        }, 
    },  
];

我正在尝试使用以下 curl 通过 REST-API（正确配置）创建一个新的配置项：

curl " http://url/nph-genericinterface.pl/Webservice/ws/ConfigItem?UserLogin=username&Password=password " -H "Content-Type: application/json" -d "{\"ConfigItem\":{\" Class\":\"class_name\", \"Name\":\"ci_name\",\"CIXMLData\":{\"Field1\":\"text_value_for_field1\",\"Field2\":\"text_value_for_field2 \"}}}" -X 发布

但是服务器以 500 Internal Server Error 回答：

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>500 Internal Server Error</title>
</head><body>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error or
misconfiguration and was unable to complete
your request.</p>
<p>Please contact the server administrator at 
 root@localhost to inform them of the time this error occurred,
 and the actions you performed just before this error.</p>
<p>More information about this error may be available
in the server error log.</p>
</body></html>

如果“Field2”不是必填字段，我执行以下 curl：

curl " http://url/nph-genericinterface.pl/Webservice/ws/ConfigItem?UserLogin=username&Password=password " -H "Content-Type: application/json" -d "{\"ConfigItem\":{\"类\":\"class_name\", \"Name\":\"ci_name\",\"CIXMLData\":{\"Field1\":\"text_value_for_field1\"}}}" -X POST

该项目已正确创建，但是，如果尽管不需要，我为 Field2 分配了一些值，则返回 500 错误。

由于 Field2 有一些子字段（即使它们不是必需的），我认为我的 curl 中有一些语法错误。

注意：当我通过 GUI 使用相同的数据创建 CI 时，它会正确创建。

4

0 回答 0