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我正在为我的一个项目实施freshdesk API。

使用freshdesk PHP API，我尝试创建新用户，但是当我在邮递员插件中运行代码并且我正在为我的项目使用SLIM框架时出现内部服务器错误。

请检查我的以下代码并提前致谢！

PHP：

<?php    
 $api_key = "MY_API_KEY";
 $password = "xyz123M";
 $mydomain = "MY_DOMAIN";

 $custom_fields = array(
 "department" => "Accounts"
 );
 $contact_data = json_encode(array(
    "user_name" => "Sri Jitthu",
    "email_id" => "srij@mydomain.com"
 ));

 $url = "https://$mydomain.freshdesk.com/api/v2/contacts";

 $ch = curl_init($url);
 $header[] = "Content-type: application/json";
 curl_setopt($ch, CURLOPT_POST, true);
 curl_setopt($ch, CURLOPT_HTTPHEADER, $header);
 curl_setopt($ch, CURLOPT_HEADER, true);
 curl_setopt($ch, CURLOPT_USERPWD, "$api_key:$password");
 curl_setopt($ch, CURLOPT_POSTFIELDS, $contact_data);
 curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);

 $server_output = curl_exec($ch);
 $info = curl_getinfo($ch);
 $header_size = curl_getinfo($ch, CURLINFO_HEADER_SIZE);
 $headers = substr($server_output, 0, $header_size);
 $response = substr($server_output, $header_size);

 if($info['http_code'] == 201) {
 echo "Contact created successfully, the response is given below \n";
 echo "Response Headers are \n";
 echo $headers."\n";
 echo "Response Body \n";
 echo "$response \n";
 } 
 else 
  {
   if($info['http_code'] == 404) 
     {
      echo "Error, Please check the end point \n";
     } 
     else 
     {
      echo "Error, HTTP Status Code : " . $info['http_code'] . "\n";
      echo "Headers are ".$headers."\n";
      echo "Response is ".$response;
     }
     }

     curl_close($ch);
  ?>
4

1 回答 1

0

我使用了相同的freshdesk PHP API。我认为您定义的参数是新办公桌不可接受的。我们需要按照他们定义的方式传递参数。

而不是通过user_name你应该通过name而不是通过email_id你应该通过email。

以及当您在 API 中传递自定义字段意味着应该存在或在您的帐户中预定义时，只有它才会起作用。例如，您传递department的内容Accounts在您的 API 中，这意味着Accounts应该在您的 Freshdesk 帐户中预定义。

检查下面的代码并尝试。希望它会帮助你。

PHP：

<?php    
 $api_key = "YOUR_API_KEY";
 $password = "xyz";
 $yourdomain = "YOUR_DOMAIN";

 $custom_fields = array(
 "department" => "Accounts"
 );
 $contact_data = json_encode(array(
    "name" => "Sri Jitthu",
    "email" => "srij@mydomain.com"
 ));

 $url = "https://$yourdomain.freshdesk.com/api/v2/contacts";

 $ch = curl_init($url);
 $header[] = "Content-type: application/json";
 curl_setopt($ch, CURLOPT_POST, true);
 curl_setopt($ch, CURLOPT_HTTPHEADER, $header);
 curl_setopt($ch, CURLOPT_HEADER, true);
 curl_setopt($ch, CURLOPT_USERPWD, "$api_key:$password");
 curl_setopt($ch, CURLOPT_POSTFIELDS, $contact_data);
 curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);

 $server_output = curl_exec($ch);
 $info = curl_getinfo($ch);
 $header_size = curl_getinfo($ch, CURLINFO_HEADER_SIZE);
 $headers = substr($server_output, 0, $header_size);
 $response = substr($server_output, $header_size);

 if($info['http_code'] == 201) {
 echo "Contact created successfully, the response is given below \n";
 echo "Response Headers are \n";
 echo $headers."\n";
 echo "Response Body \n";
 echo "$response \n";
 } 
 else 
  {
   if($info['http_code'] == 404) 
     {
      echo "Error, Please check the end point \n";
     } 
     else 
     {
      echo "Error, HTTP Status Code : " . $info['http_code'] . "\n";
      echo "Headers are ".$headers."\n";
      echo "Response is ".$response;
     }
     }

     curl_close($ch);
  ?>

在发送请求之前，还要再检查一次您的 API 密钥和密码是否正确？

于 2018-04-18T06:40:17.790 回答