genesys - 使用 IConfService 按属性查询对象

Question

如何使用 Genesys 平台 SDK 按属性（而不是“筛选键”）查询对象？

Endpoint endpoint = new Endpoint("DEV", "the host", 12020);

endpoint.ServicePrincipalName = "the host/the principle";

_confServerProtocol = new ConfServerProtocol(endpoint);
_confServerProtocol.ClientApplicationType = (int)CfgAppType.CFGSCE;
_confServerProtocol.ClientName = "default";
_confServerProtocol.UserName = "the userid";
_confServerProtocol.Open();

IConfService confService = ConfServiceFactory.CreateConfService(_confServerProtocol);

CfgPersonQuery query = new CfgPersonQuery();

// Need to filter based on an Attribute Value (specifically externalID)

var foo = confService.RetrieveMultipleObjects<CfgPerson>(query);

Answer 1

这对我有用：

CfgXPathBasedQuery query = new CfgXPathBasedQuery(confService, CfgObjectType.CFGPerson, "CfgPerson[@externalID='the value']");

Answer 2

下面使用：

Uri uri = new Uri("tcp://Host:Port");
Endpoint endpoint = new Endpoint(Guid.NewGuid().ToString(), uri);            
ConfServerProtocol confProtocol = new ConfServerProtocol(endpoint);
confProtocol.ClientApplicationType = (int)CfgAppType.CFGSCE;
confProtocol.ClientName = "default";
confProtocol.UserName = "xxxxxx";
confProtocol.UserPassword = "xxxxxx";

//Channel Open
confProtocol.Open();
IConfService confService = ConfServiceFactory.CreateConfService(confProtocol);

CfgPersonQuery query = new CfgPersonQuery();
query.UserName = "AgentID";
CfgPerson person = confService.RetrieveObjects<CfgPerson>(query);
string ExtID = person.ExternalId;

注意：这种方式无法通过 ExternalId 进行过滤。