I will be launching an Open Cart site in about couple of weeks time, its based on OpenCart 2.
I wanted to integrate my store with our inhouse CRM, in doing so, we considered an option of doing it via an extension, then thought that since the operations performed by our CRM practically has not much to do with the store itself, it made sense to just have the customer details and the order details to be inserted into another Database, right after the order has been placed by a user on our opencart store.
This will require us to have another database call, on the order confirmation page.
Wanted to check, if this can be done? And if yes, then does it sound like a good option?
So this way, we can provide customers with better experience and better offers etc... while not still overloading our opencart site to perform these operations, and have open cart as only the store front.