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I heed some help. We have na email router for CRM 4 for sending emails. All was fine till this week. It started to send this error and doing nothing.

Error message:

An error occurred while opening mailbox crmsupport@domainname.ua. Microsoft.Crm.Tools.Email.Providers.EmailException: The remote Microsoft Exchange e-mail server returned the error "(404) Not Found". This user or queue does not have a mailbox. Create a mailbox and try again. ---> System.Net.WebException: The remote server returned an error: (404) Not Found. at System.Net.HttpWebRequest.GetResponse() at Microsoft.Crm.Tools.Email.Providers.HttpDavRequest.SubmitXmlCommand(HttpWebRequest httpWebRequest, String body) at Microsoft.Crm.Tools.Email.Providers.HttpDavRequest.RetrieveInboxUri() at Microsoft.Crm.Tools.Email.Providers.ExchangeWebDavConnector.OpenMailbox() at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.InitExchangeConnector() --- End of inner exception stack trace --- at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.WrapException(Exception e) at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.InitExchangeConnector() at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.OpenMailbox() at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()\r\nSystem.Net.WebException: The remote server returned an error: (404) Not Found. at System.Net.HttpWebRequest.GetResponse() at Microsoft.Crm.Tools.Email.Providers.HttpDavRequest.SubmitXmlCommand(HttpWebRequest httpWebRequest, String body) at Microsoft.Crm.Tools.Email.Providers.HttpDavRequest.RetrieveInboxUri() at Microsoft.Crm.Tools.Email.Providers.ExchangeWebDavConnector.OpenMailbox() at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.InitExchangeConnector()

Thank you!!!

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