I recently have distributed an app for testing, and the test team are having a problem installing the app, more specifically the provisioning profile associated with the app.
They are using an iPhone 4 (iOS 5.1.1) and are getting "Could not install the provisioning profile due to an unknown error"
I am used to seeing this when a UDID is not registered against the profile which is trying to be installed, but they are adamant that they have supplied the correct UDID. In terms of the profile, both looking at provisioning on the iOS Dev account, and opening in a text editor confirms that the UDID that has been supplied is definitely present.
My question is, are there any known issues (other than wrong UDID supplied) which could cause this to occur on a device, even if that device is authorised to install that particular provisioning profile?
Thanks