twilio - 来电时如何在 twilio flex UI 代理端播放铃声？

Question

每当有新来电时，我都在寻找播放声音

Answer 1

https://www.twilio.com/docs/flex/developer/ui/sound-and-audio上的Twilio 文档不清楚，所以我从https://support.twilio.com/hc/en-us/articles/撤下了360010784433-How-Do-You-Make-the-Browser-Ring-When-a-Flex-Call-Comes-In-。这是一个准系统 Flex UI 插件：

import { FlexPlugin } from "flex-plugin";
export default class MyPlugin extends FlexPlugin {
  constructor() {
    super("MyPlugin");
  }
  init(flex, manager) {
    const alertSound = new Audio(
      "https://public-path-to-your-audio.mp3"
    );
    alertSound.loop = true;

    const resStatus = [
      "accepted",
      "canceled",
      "rejected",
      "rescinded",
      "timeout",
    ];

    manager.workerClient.on(
      "reservationCreated",
      function (reservation) {
        if (reservation.task.taskChannelUniqueName === "voice" && reservation.task.attributes.direction === 'inbound') {
          alertSound.play();
        }
        resStatus.forEach((e) => {
          reservation.on(e, () => {
            alertSound.pause();
          });
        });
      }
    );
  }
}