将 tomcat 版本从 7.0.50 升级到 9.0.38 后无法运行通用报告。
知识版本：6.4.4
操作系统：CentOS 7
Tomcat 版本：9.0.38
来自日志文件的错误：
2020 年 10 月 13 日 16:02:27,173 错误 it.eng.spagobi.utilities.filters.SpagoBIAccessFilter.doFilter:194 -SpagoBIAccessFilter:doFilter ServletException！！javax.servlet.ServletException: Message: Error occured while retrieving user profile of user [eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ1c2VyX2lkIjoiYmlhZG1pbiIsImV4cCI6MTYwMjYxMjEzN30.gcHxPvJDfbZCLh6bw1EVuPM3bUnY0xEvgz2KJgE77oA] from service [Security Service] at endpoint [https://sample:443/knowage/services/SecurityService]; 原因： ; 嵌套异常是：javax.net.ssl.SSLHandshakeException：收到致命警报：在 it.eng.spagobi.utilities.filters.SpagoBIAccessFilter.doFilter(SpagoBIAccessFilter.java:167) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:193) 在 org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain. filters.SpagoBIAccessFilter.doFilter:194 - SpagoBIAccessFilter:doFilter ServletException！！javax.servlet.ServletException: Message: Error occured while retrieving user profile of user [eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ1c2VyX2lkIjoiYmlhZG1pbiIsImV4cCI6MTYwMjYxMjEzN30.gcHxPvJDfbZCLh6bw1EVuPM3bUnY0xEvgz2KJgE77oA] from service [Security Service] at endpoint [https://sample:443/knowage/services/SecurityService]; 原因： ; 嵌套异常是：javax.net.ssl.SSLHandshakeException：收到致命警报：protocol_version gcHxPvJDfbZCLh6bw1EVuPM3bUnY0xEvgz2KJgE77oA] 来自端点 [https://sample:443/knowage/services/SecurityService] 的服务 [Security Service]；原因： ; 嵌套异常是：javax.net.ssl.SSLHandshakeException：收到致命警报：protocol_version gcHxPvJDfbZCLh6bw1EVuPM3bUnY0xEvgz2KJgE77oA] 来自端点 [https://sample:443/knowage/services/SecurityService] 的服务 [Security Service]；原因： ; 嵌套异常是：javax.net.ssl.SSLHandshakeException：收到致命警报：protocol_version
来自知识服务器的错误：
An error has occurred. Retry later.If the problems persists, contact the system administrator.
注意：尚未升级知识版本以进行其他问题隔离。
任何想法如何解决？提前谢谢你。