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在同一台服务器上使用 nextcloud 17.0.2 和 documentserver:5.4.2.46 docker 镜像。两种服务都在工作，但在浏览器中打开文件会显示“无法保存文档”错误消息。

错误消息指向此 URL https://api.onlyoffice.com/editors/troubleshooting，说明回调处理程序不起作用。“文档编辑服务无法连接到editorConfig.callbackUrl地址的文档存储服务。”

不确定如何设置 callbackUrl 任何帮助将不胜感激。

无法保存文档

==> /var/log/onlyoffice/documentserver/docservice/out.log <==
[2020-01-08T01:32:36.164] [ERROR] nodeJS - postData error: docId = 173335947;url = http://nc.example.com/apps/onlyoffice/track?doc=eyJ0eXAiO
iJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ1c2VySWQiOiJtaWtlIiwiZmlsZUlkIjoxMTIsImZpbGVQYXRoIjoiXC9hYmMuZG9jeCIsInNoYXJlVG9rZW4iOm51bGwsImFjdGlvbiI6InRyYW
NrIn0.EWo6KBqF6-ZtcvfrVlvJR5UFLDjmxTt8XKsNgylBv8s;data = {"key":"173335947","status":1,"users":["ocxhbukekiw0_mike"],"actions":[{"type":1,"use
rid":"ocxhbukekiw0_mike"}]}
Error: Error response: statusCode:301 ;body:
<html>
<head><title>301 Moved Permanently</title></head>
<body>
<center><h1>301 Moved Permanently</h1></center>
<hr><center>nginx</center>
</body>
</html>

    at Request._callback (/var/www/onlyoffice/documentserver/server/Common/sources/utils.js:301:23)
    at Request.self.callback (/var/www/onlyoffice/documentserver/server/Common/node_modules/request/request.js:185:22)
    at emitTwo (events.js:126:13)
    at Request.emit (events.js:214:7)
    at Request.<anonymous> (/var/www/onlyoffice/documentserver/server/Common/node_modules/request/request.js:1161:10)
    at emitOne (events.js:116:13)
    at Request.emit (events.js:211:7)
    at IncomingMessage.<anonymous> (/var/www/onlyoffice/documentserver/server/Common/node_modules/request/request.js:1083:12)
    at Object.onceWrapper (events.js:313:30)
    at emitNone (events.js:111:20)
    at IncomingMessage.emit (events.js:208:7)
    at endReadableNT (_stream_readable.js:1064:12)
    at _combinedTickCallback (internal/process/next_tick.js:139:11)
    at process._tickCallback (internal/process/next_tick.js:181:9)
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1 回答 1

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来自“文档编辑”的内部请求的服务器地址默认为http://nc.example.com这是错误的，https://nc.example.com是正确的。还必须使用 FQDN 而不是 docker 服务名称。

无法保存文档

于 2020-01-16T22:15:31.750 回答