我创建了我的第一个 swift/objective c 应用程序并将其发布到商店
该应用程序在模拟器（8.1、9.2）中运行良好我还在不同的设备上对其进行了测试，例如它可以正常工作
iPhone 4 (9.2)、iPhone 5 (9.3.1)、iPhone 6 (9.3)
但有些用户说它在他们的设备上不起作用，并向我发送以下日志
app_name":"Khwater","app_version":"1.0.4","bundleID":"com.Khwater","adam_id":961222355,"os_version":"iPhone OS 8.1.1 (12B436)","slice_uuid":"18a22c9d-fbe7-3247-b793-bf67d2c4d9b6","share_with_app_devs":false,"build_version":"1.0.4","is_first_party":false,"bug_type":"109","name":"Khwater"}
Incident Identifier: DB55D287-009E-4667-B097-101E88CEC8E2
CrashReporter Key: 376dbf063334348fe769ebdcec21f8f4e1cb5226
Hardware Model: iPhone7,2
Process: Khwater [976]
Path: /private/var/mobile/Containers/Bundle/Application/6C0A1CB8-A845-421E-B6EE-C56F89E498F2/Khwater.app/Khwater
Identifier: com.Khwater
Version: 1.0.4 (1.0.4)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
Date/Time: 2015-03-10 22:02:26.690 +0300
Launch Time: 2015-03-10 22:02:24.453 +0300
OS Version: iOS 8.1.1 (12B436)
Report Version: 105
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x00000000cf97beb8
Triggered by Thread: 0
Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0 libobjc.A.dylib 0x000000019677bbd0 0x196760000 + 113616
1 CoreFoundation 0x0000000185ef5224 0x185ef0000 + 21028
2 QuartzCore 0x000000018a11c640 0x18a110000 + 50752
3 QuartzCore 0x000000018a122494 0x18a110000 + 74900
4 CoreFoundation 0x0000000185ef5224 0x185ef0000 + 21028
5 QuartzCore 0x000000018a124f68 0x18a110000 + 85864
6 libdispatch.dylib 0x0000000196dad368 0x196dac000 + 4968
7 libdispatch.dylib 0x0000000196db197c 0x196dac000 + 22908
8 CoreFoundation 0x0000000185fcdfa0 0x185ef0000 + 909216
9 CoreFoundation 0x0000000185fcc048 0x185ef0000 + 901192
10 CoreFoundation 0x0000000185ef90a0 0x185ef0000 + 37024
11 GraphicsServices 0x000000018f09b5a0 0x18f090000 + 46496
12 UIKit 0x000000018a82e3bc 0x18a7b8000 + 484284
13 Khwater 0x00000001000c9b88 0x100054000 + 482184
14 libdyld.dylib 0x0000000196dd6a04 0x196dd4000 + 10756
Thread 1 name: Dispatch queue: com.apple.libdispatch-manager
Thread 1:
0 libsystem_kernel.dylib 0x0000000196ed4c94 0x196ed4000 + 3220
1 libdispatch.dylib 0x0000000196dbc97c 0x196dac000 + 67964
2 libdispatch.dylib 0x0000000196daf3b0 0x196dac000 + 13232
Thread 2:
0 libsystem_kernel.dylib 0x0000000196eefc78 0x196ed4000 + 113784
1 libsystem_pthread.dylib 0x0000000196f89390 0x196f88000 + 5008
2 libsystem_pthread.dylib 0x0000000196f88fa4 0x196f88000 + 4004
Thread 3:
0 libsystem_kernel.dylib 0x0000000196eefc78 0x196ed4000 + 113784
1 libsystem_pthread.dylib 0x0000000196f89390 0x196f88000 + 5008
2 libsystem_pthread.dylib 0x0000000196f88fa4 0x196f88000 + 4004
Thread 4:
0 libsystem_kernel.dylib 0x0000000196eefc78 0x196ed4000 + 113784
1 libsystem_pthread.dylib 0x0000000196f89390 0x196f88000 + 5008
2 libsystem_pthread.dylib 0x0000000196f88fa4 0x196f88000 + 4004
Thread 5 name: com.apple.NSURLConnectionLoader
Thread 5:
0 libsystem_kernel.dylib 0x0000000196ed4e7c 0x196ed4000 + 3708
1 libsystem_kernel.dylib 0x0000000196ed4cf4 0x196ed4000 + 3316
2 CoreFoundation 0x0000000185fcdecc 0x185ef0000 + 909004
3 CoreFoundation 0x0000000185fcbe20 0x185ef0000 + 900640
4 CoreFoundation 0x0000000185ef90a0 0x185ef0000 + 37024
5 CFNetwork 0x00000001859fe4e4 0x185960000 + 648420
6 Foundation 0x0000000186ee9c08 0x186df4000 + 1006600
7 libsystem_pthread.dylib 0x0000000196f8be7c 0x196f88000 + 15996
8 libsystem_pthread.dylib 0x0000000196f8bdd8 0x196f88000 + 15832
9 libsystem_pthread.dylib 0x0000000196f88fac 0x196f88000 + 4012
Thread 6 name: com.apple.CFSocket.private
Thread 6:
0 libsystem_kernel.dylib 0x0000000196eef498 0x196ed4000 + 111768
1 CoreFoundation 0x0000000185fd38c4 0x185ef0000 + 932036
2 libsystem_pthread.dylib 0x0000000196f8be7c 0x196f88000 + 15996
3 libsystem_pthread.dylib 0x0000000196f8bdd8 0x196f88000 + 15832
4 libsystem_pthread.dylib 0x0000000196f88fac 0x196f88000 + 4012
Thread 7:
0 libsystem_kernel.dylib 0x0000000196eefc78 0x196ed4000 + 113784
1 libsystem_pthread.dylib 0x0000000196f89390 0x196f88000 + 5008
2 libsystem_pthread.dylib 0x0000000196f88fa4 0x196f88000 + 4004
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x00000001701d03b0 x1: 0x0000000192d06778 x2: 0x0000000000000008 x3: 0x0000000196f29a74
x4: 0x000000016fdaa568 x5: 0x0000000000000001 x6: 0x0000000000000000 x7: 0x0000000000000000
x8: 0x00000001973e6000 x9: 0x00000000cf97bea8 x10: 0x0000000000000105 x11: 0x00000001973f4df0
x12: 0x00000001702e1100 x13: 0xbadda1cccf97bead x14: 0x00000000c3000004 x15: 0x0000000000000000
x16: 0x000000019677bbc0 x17: 0x00000001967824dc x18: 0x0000000000000000 x19: 0x00000001701d03b0
x20: 0x00000001701d03b8 x21: 0x00000001973e99e8 x22: 0x000000018afad448 x23: 0x000000017403f2c0
x24: 0x0000000000000000 x25: 0x00000001024e10f0 x26: 0x0000000000000000 x27: 0x0000000000000000
x28: 0x000000019aa5c7c0 fp: 0x000000016fdaa9e0 lr: 0x0000000185ef5228
sp: 0x000000016fdaa980 pc: 0x000000019677bbd0 cpsr: 0x20000000
Binary Images:
0x100054000 - 0x1000e7fff Khwater arm64 <18a22c9dfbe73247b793bf67d2c4d9b6> /var/mobile/Containers/Bundle/Application/6C0A1CB8-A845-421E-B6EE-C56F89E498F2/Khwater.app/Khwater
0x120040000 - 0x120067fff dyld arm64 <36eff49275c23d2d815e48af33eea471> /usr/lib/dyld
0x1847f0000 - 0x184983fff AVFoundation arm64 <c9cd60a62cfb3e77be72db6cd3062a09> /System/Library/Frameworks/AVFoundation.framework/AVFoundation
0x184984000 - 0x1849e8fff libAVFAudio.dylib arm64 <017d90360b443ae788ef31cfd73d17f6> /System/Library/Frameworks/AVFoundation.framework/libAVFAudio.dylib
0x1849ec000 - 0x184a2bfff AVKit arm64 <8eb98ea09dfe3b218fd8a71197a85ad2> /System/Library/Frameworks/AVKit.framework/AVKit
0x184a2c000 - 0x184a2cfff Accelerate arm64 <e9ba7838f51634a7b59ed392be50e86f> /System/Library/Frameworks/Accelerate.framework/Accelerate
0x184a44000 - 0x184c63fff vImage arm64 <da44067fc79931c7aef1b7e88bf82a83> /System/Library/Frameworks/Accelerate.framework/Frameworks/vImage.framework/vImage
0x184c64000 - 0x184d0bfff libBLAS.dylib arm64 <e5276e7784ef34a4baca480264978ea0> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libBLAS.dylib
0x184d0c000 - 0x185086fff libLAPACK.dylib arm64 <165b05f9f75736d5ae8f5f39293bd6e7> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libLAPACK.dylib
0x185088000 - 0x18509dfff libLinearAlgebra.dylib arm64 <5574ec3bd4e537e1b662d38a63aec58b> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libLinearAlgebra.dylib
0x1850a0000 - 0x185108fff libvDSP.dylib arm64 <004f5668574139bc906c5fa4fdced3b1> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libvDSP.dylib
0x18510c000 - 0x18512ffff libvMisc.dylib arm64 <5790e7ace143367ea6f2428852be384e> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libvMisc.dylib
0x185130000 - 0x185130fff vecLib arm64 <211d7711a6e93fe8ae6d6b42585cad2d> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vecLib
0x185134000 - 0x185162fff Accounts arm64 <2508d336b9893176ad4e1bc67ff04188> /System/Library/Frameworks/Accounts.framework/Accounts
0x185164000 - 0x185164fff AdSupport arm64 <977faefc983d3d72ad5e531740e4130a> /System/Library/Frameworks/AdSupport.framework/AdSupport
0x185168000 - 0x1851eafff AddressBook arm64 <09e2e24ef5e23fb8a62ae209466a64bd> /System/Library/Frameworks/AddressBook.framework/AddressBook
0x1851ec000 - 0x18533cfff AddressBookUI arm64 <e79239b432af33e783296d2a9841578e> /System/Library/Frameworks/AddressBookUI.framework/AddressBookUI
0x185340000 - 0x185353fff AssetsLibrary arm64 <9bf190e7f6403dd4bf42085fd4046c7d> /System/Library/Frameworks/AssetsLibrary.framework/AssetsLibrary
0x185504000 - 0x1857c1fff AudioToolbox arm64 <f0b739a395993b808d66e85e1a6e9f18> /System/Library/Frameworks/AudioToolbox.framework/AudioToolbox
0x185960000 - 0x185b6bfff CFNetwork arm64 <68adcebf440d30769bd2d67adc7932a2> /System/Library/Frameworks/CFNetwork.framework/CFN ......
谁能帮我解决这个问题并了解发生了什么？