We recently implemented a DMARC record for our domain:
"v=DMARC1; p=quarantine; pct=100; rua=mailto:me@mydomain.com"
(quarantine 100% of non-authenticated emails and send aggregate report to "me")
We use a third-party vendor to issue invites. The vendor sends email from invites@invites.vendordomain.com which is then sent through a mail relay "smtp3.mailrelaydomain.it". I also know that the mail relay uses a single ip address.
That address is included in our SPF record:
"v=spf1 ...[SNIP reference for other mail servers SNIP]... ip4:[ip address for the mail relay] ~all"
When I send an invite using the vendor's service, the message is quarantined.
When I view the aggregate DMARC report I see that the invite:
- is recognized as being from an SPF-Authorized Server
- passes raw SPF authentication for the sender's domain (invites@invites.vendordomain.com")
- passes raw DKIM authentication for the mail relay domain (smtp3.mailrelaydomain.it)
- Fails DMARC authentication for both DKIM and SPF for mydomain
Here is a sample headers from an invite.
BEGIN SAMPLE EMAIL HEADER
Delivered-To: someone@mydomain.com
Received: by 10.64.252.9 with SMTP id zo9csp100581iec;
Wed, 21 Oct 2015 11:40:13 -0700 (PDT)
X-Received: by 10.55.195.147 with SMTP id r19mr12995508qkl.12.1445452813709;
Wed, 21 Oct 2015 11:40:13 -0700 (PDT)
Return-Path: <invites@invites.vendordomain.com>
Received: from smtp3.mailrelaydomain.it (smtp3.mailrelaydomain.it. [ip for mail relay])
by mx.google.com with ESMTP id w15si9297939qha.131.2015.10.21.11.40.13
for <someone@mydomain.com>;
Wed, 21 Oct 2015 11:40:13 -0700 (PDT)
Received-SPF: pass (google.com: domain of invites@invites.vendordomain.com designates [mail relay ip] as permitted sender) client-ip=[mail relay ip];
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of invites@invites.vendordomain.com designates [mail relay ip] as permitted sender) smtp.mailfrom=invites@invites.vendordomain.com;
dkim=pass header.i=@mailrelaydomain.it;
dmarc=fail (p=QUARANTINE dis=QUARANTINE) header.from=mydomain.com
Received: from FS-S05.vendorparentdomain.com (unknown [vendor parent ip])
(using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits))
(No client certificate requested)
by smtp3.mailrelaydomain.it (Postfix) with ESMTPSA id 23387A0CBC
for <someone@mydomain.com>; Wed, 21 Oct 2015 15:07:35 -0400 (EDT)
DKIM-Signature: [DKIM Content]
Content-Type: multipart/alternative;
boundary="===============2166944298367943586=="
MIME-Version: 1.0
Subject: Please take our survey
From: Me <me@mydomain.com>
To: Someone Else <someone@mydomain.com>
Cc:
Date: Wed, 21 Oct 2015 18:39:48 -0000
Message-ID: <20151021183948.27448.90706@FS-S05.vendorparentdomain.com>
List-Unsubscribe: [unsubscribe link],
<mailto:invites@invites.vendordomain.com>
Reply-To: Me <me@mydomain.com>
X-Sender: invites@invites.vendordomain.com
I believe the issue is related to the from domain in the message not matching the domain for the message envelope; however, the vendor is unable to change their settings (i.e., envelope will always be from the vendor domain) so any chance of this working with DMARC will have to come from my end.
Knowing that the SPF record can (and does) identify the invite as being from an SPF-Authorized Server, are there any other settings or records I can add to also ensure DMARC authentication for invites from the vendor?
Having read several online articles and "DMARC -spf and DKIM record queries" I suspect I am out of luck, but need to ask the question plainly/specific to my situation just to be sure.
Thanks