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我正在安装 SSMS 2014,但在安装时出现以下错误:-

“此 Windows Installer 程序包存在问题。无法运行完成此安装所需的 DLL。请联系您的支持人员或程序包供应商。”

谁能告诉我有什么问题?

这是错误日志:

Detailed results:
  Feature:                       Management Tools - Complete
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       Client Tools Connectivity
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Common Files
  Component error code:          2331
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sql_common_core_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2331.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_common_core.msi%40Do_LogInstallStart_64%402331

  Feature:                       Client Tools SDK
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       Client Tools Backwards Compatibility
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Common Files
  Component error code:          2331
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sql_common_core_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2331.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_common_core.msi%40Do_LogInstallStart_64%402331

  Feature:                       Management Tools - Basic
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       SQL Client Connectivity
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       SQL Client Connectivity SDK
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723
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1 回答 1

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尝试以管理员身份安装。右键单击 setup.exe 文件,然后单击以管理员身份运行。

于 2015-11-07T09:42:19.523 回答