I successfully installed Maximo 7.5 on Windows Server 2008 R2 64-bit with the defaults (WebSphere 7, DB2, Tivoli Directory). I'm trying to install the 7.5.0.7 fix pack but get this error after I ran install_win64.bat (Run as Administrator). This error occurs a few steps after "Database is ready for upgrade" checkbox.
CTGIN2076E: Exception Running WASThingClient method for task runConfigurationStep.
The CCMD_install.log said:
FndUpgradePanelActionshandleInstall: Getting a WAS thin client config task object
FndUpgradePanelActionshandleInstall: Running WAS thin client config task
FndUpgradePanelActionshandleInstall: Returned from running WAS thin client config task
FndUpgradePanelActionshandleInstall: Got task result from task return.
Completion message :CTGIN2076E: Exception Running WASThinClient method
for task runConfigurationStep.
FndUpgradePanelActionshandleInstall: verifyInputs method,
rc=-1 cmpMessage=CTGIN2076E: Exception Running WASThinClient
method for task runConfigurationStep. stderr=CTGIN2286E:
An error occurred while configuring the WebSphere Application
Server thin client. The error message is CTGIN2283E: Exception
caught while connecting to the remote server. Exception
com.ibm.tivoli.ccmdb.install.common.util.rxa.RemoteSystemException:
com.ibm.tivoli.ccmdb.install.common.util.rxa.RemoteSystemException:
Remote system cannot be reached using Supported RXA Protocols... stdout=
FndUpgradePanelActionshandleInstall:
Configuration of WAS thin client was not successful