In the CRM 2011 dashboard, the ribbon changed regarding to the selected object. So for example if you selected an active queue item there appeared: Routing, Work on, etc...
This is the behavior we'd like to get back in the new version, as it's usability right now is just horrible..
If you open the list in a separate window, all the options are there, so why can't we get them directly in the dashboard?
We tried the following:
Basically copy/paste the original routing button from the queue item site to the dashboard. Button showed up, but just does nothing.
Displaying an iframe on the dashboard which source is the address of the queue item site. This worked for some seconds, then it first showed a duplicate of the dashboard in the iframe and after that the iframe simply contained some blank html.
That's when we decided to ask this question ;)
Any hints would be highly appreciated!