1

我有一个Ticket模型，一个Employee模型和一个User模型。

用户和员工可以创建票证，但员工也有分配给他们的票证。所以user_id指的是工单的创建者，employee_id指的是指派的员工（我不确定这是否是最好的方法）。

票务.rb

class Ticket < ActiveRecord::Base
  before_save :default_values
  after_commit :close_solved
  after_commit :close_canceled
  before_create :assign_state

  attr_accessible :description, :title, :employee_department_id, :user_id, :first_name, :last_name , :email, :state_id, :employee_id, :ticket_state, :assign_state

  belongs_to :employee_department
  belongs_to :user
  belongs_to :state
  belongs_to :employee
  has_many :replies

  def default_values
    self.state_id = 3 if self.state_id.nil?
  end

  def to_label
    ticket_state.to_s
  end

  def close_solved
    if self.ticket_state == "solved"
      self.update_column(:ticket_state, "closed (solved)")
      self.save!
    end
  end

  def close_canceled
    if self.ticket_state == "canceled"
      self.update_column(:ticket_state, "closed (canceled)")
      self.save!
    end
  end

  def assign_state
    if self.employee_id.nil?
      self.assign_state = "un-assigned"
    else
      self.assign_state = "assigned"
    end
  end

  Ticket.all.each do |ticket|
    if ticket.ticket_state.blank?
      ticket.ticket_state = 'open'
    end
    ticket.save
  end

end

员工.rb

class Employee < ActiveRecord::Base
  # attr_accessible :title, :body
  after_create :add_to_users

  attr_accessible :employee_number, :joining_date, :first_name, :middle_name, :last_name,
  :gender, :job_title, :employee_department_id, :qualification, :experience_detail,
  :experience_year, :experience_month, :status_description, :date_of_birth, :marital_status,
  :children_count, :father_name, :mother_name, :husband_name, :blood_group, :nationality_id,
  :home_address_line1, :home_address_line2, :home_city, :home_state, :home_pin_code,
  :office_address_line1, :office_address_line2, :office_city, :office_state, :office_pin_code,
  :office_phone1, :office_phone2, :mobile_phone, :home_phone, :email, :fax, :user_id, :school_id,
  :employee_category_id, :employee_position_id, :reporting_manager_id, :employee_grade_id,
  :office_country_id, :home_country_id

  belongs_to :employee_department
  belongs_to :employee_category
  belongs_to :employee_position
  belongs_to :employee_grade
  belongs_to :nationality, class_name: 'Country'
  belongs_to :reporting_manager, class_name: "Employee"
  belongs_to :school
  belongs_to :user

  has_many :tickets

  def add_to_users
    new_user = User.new
    new_user.user_name = self.first_name
    new_user.first_name = self.first_name
    new_user.last_name = self.last_name
    new_user.email = self.email
    new_user.password = "123456"
    new_user.password_confirmation = "123456"
    new_user.user_type_id = 2
    new_user.save
    t = Employee.find(self.id)
    t.user_id = new_user.id
    t.save
  end

  def to_label
   full_name = first_name + " " + last_name
  end

  def full_name
   full_name = first_name + " " + last_name
  end

end

用户.rb

class User < ActiveRecord::Base
  # Include default devise modules. Others available are:
  # :token_authenticatable, :encryptable, :validatable,:confirmable and :omniauthable
  devise  :database_authenticatable, :registerable, :recoverable, :rememberable,
          :trackable, :lockable, :timeoutable

  # Setup accessible (or protected) attributes for your model
  attr_accessible :email, :user_name, :first_name, :last_name, :password, :password_confirmation, :remember_me,
                  :role_ids, :current_password, :user_type
  attr_accessor :current_password
  # attr_accessible :title, :body

  has_many :assignments
  has_many :roles, :through => :assignments
  has_many :articles
  has_many :comments
  has_many :students
  has_many :guardians
  has_many :employees
  has_many :tickets
  has_many :permissions
  accepts_nested_attributes_for :tickets

  def has_role?(role_sym)
    roles.any? { |r| r.role_name.underscore.to_sym == role_sym }
  end

end

能力.rb

class Ability
  include CanCan::Ability

  def initialize(user)
    @user = user || User.new

    if user.has_role? :administrator
      can :manage, :all
    end

    if  user.has_role? :admission_manager
      can :manage, Student
    end

    if user.has_role? :news_manager
      can :manage, Article
    end

    if user.has_role? :ticket_manager
      can :manage, Ticket
    end

    if user.has_role? :student_viewer
      can :read, Student
    end

    if user.has_role? :news_viewer
      can :read, Article
    end

    if user.has_role? :ticket_viewer #he should be able to create tickets and see what he has created.
        can :create, Ticket
        can :read, Ticket
    end
  end

end

票务控制器.rb

class TicketsController < ApplicationController
  load_and_authorize_resource

  def index
    @tickets = Ticket.all
    @tickets_grid = initialize_grid(Ticket, :include => [{:user => :user_type}, :employee_department, :state])
  end

  def show
    @ticket = Ticket.find(params[:id])
    @reply = @ticket.replies.build # this for comments on ticket
    @state = State.all # this for a model called State which describe the priority of the ticket (Emergency / High / Normal )
  end

  def new
    @ticket = Ticket.new
  end

  def create
    @ticket = Ticket.new(params[:ticket])
    if @ticket.save
      flash[:notice] = 'Support ticket request created.'
      redirect_to @ticket
    else
      flash[:error] = 'An error occurred please try again!'
      redirect_to '/dashboard'
    end
  end

  def edit
    @ticket = Ticket.find(params[:id])
  end

  def update
    @ticket = Ticket.find(params[:id])
    if @ticket.update_attributes(params[:ticket])
      flash[:notice] = 'Successfuly updated.'
      redirect_to tickets_path
    else
      flash[:error] = 'An error occurred please try again!'
      render @ticket
    end
  end

end

我需要允许Employees能够管理他们分配的票证，并且我需要票证的创建者仅查看他创建的票证。

我怎样才能做到这一点CanCan？如果不能用CanCan.

4

3 回答 3

1

为了让用户能够阅读他们创建的工单，您只需在功能上添加一个条件（见下文）。您可以在能力上使用相同的条件，并且当 cancan 为or操作:create构建新对象时，它会为您预先填充这些属性。#new#create

# app/models/ticket.rb
class Ticket < ActiveRecord::Base
  # <snip>
  belongs_to :user
  belongs_to :employee
  # <snip>
end


# app/models/user.rb
class User < ActiveRecord::Base
  has_one :employee
end


# app/models/ability.rb
class Ability
  # <snip>
  if user.has_role? :ticket_viewer
    can :create, Ticket
    can :read, Ticket, :user_id => user.id
  end
  if user.employee # && any other necessary conditions
    can :create, Ticket
    can :read, Ticket, :employee_id => user.employee.id
  end
end


# app/controllers/tickets_controller.rb
controller TicketsController < ApplicationController
  load_and_authorize_resource

  def index
    # @tickets = Ticket.accessible_by(current_ability) # cancan's
    # load_and_authorize resource will take care of loading ticket(s) for
    # all controller actions, so I've commented them out
    @tickets_grid = initialize_grid(@tickets, :include => [{:user => :user_type}, :employee_department, :state])
  end

  def show
    # @ticket = Ticket.find(params[:id])
    @reply = @ticket.replies.build # this for comments on ticket
    @state = State.all # this for a model called State which describe the priority of the ticket (Emergency / High / Normal )
  end

  def new
    # @ticket = Ticket.new
  end

  def create
    # @ticket = Ticket.new(params[:ticket])
    if @ticket.save
      flash[:notice] = 'Support ticket request created.'
      redirect_to @ticket
    else
      flash[:error] = 'An error occurred please try again!'
      redirect_to '/dashboard'
    end
  end

  def edit
    # @ticket = Ticket.find(params[:id])
  end

  def update
    # @ticket = Ticket.find(params[:id])
    if @ticket.update_attributes(params[:ticket])
      flash[:notice] = 'Successfuly updated.'
      redirect_to tickets_path
    else
      flash[:error] = 'An error occurred please try again!'
      render @ticket
    end
  end
end
于 2013-09-16T20:37:03.017 回答
0

使用 CanCan 实现这一点相当简单。这是一个使用您包含的功能文件的修改小节的快速示例：

class Ability
  include CanCan::Ability

  def initialize(user)
    user ||= User.new

    # Full access if you're the assigned employee
    if user.has_role? :support_manager
      can :manage, Ticket do |ticket|
        ticket.try(employee) == user
      end
    end

    # Read access only if you created the ticket
    can :read, Ticket do |ticket|
      ticket.try(user) == user
    end

  end
end
于 2013-09-15T22:01:16.117 回答
0

您将看到所有票证，因为在控制器内部的索引操作中您调用：

@tickets = Ticket.all

你可以试试这个：

@tickets = Ticket.accessible_by(current_ability)

通过使用此方法 current_user 将看到 current_user 有权访问的所有票证

更新

您可以在 access_method 中定义特定的访问权限

@tickets = Ticket.accessible_by(current_ability, :manage)

剩下的就是你如何定义访问权限

https://github.com/ryanb/cancan/wiki/Fetching-Records

定义访问的示例：

if user.has_role? :ticket_manager
  can :manage, Ticket, employee: {:user_id => user.id}
end
于 2013-09-16T00:44:25.533 回答