We have a subscription-based web app that, once a client launches, sends an invitation to each of the client's users to join. One issue we are having relates to users of Earthlink in particular - we monitor the reply-to email account on these invitations, and see a large number of the generic:
I apologize for this automatic reply to your email.
To control spam, I now allow incoming messages only from senders I have approved beforehand.
If you would like to be added to my list of approved senders, please fill out the short request form (see link below). Once I approve you, I will receive your original message in my inbox. You do not need to resend your message. I apologize for this one-time inconvenience.
Click the link below to fill out the request
We'd obviously like to ensure delivery to these users, but don't want to have to go in and manually request access as an approved sender. I am sure the TL;DR solution to this is that there is nothing we can do, which we cna live with, but I wondered how others handle this situation, whether via a technical solution or otherwise.