I am in need of replicating all kayako helpdesk tickets into TFS. This includes creation of the ticket, updates of the ticket, and closure of the ticket. I've looked around and I can't seem to find any elegant solution to this. Can any of you point me int he right direction?
问问题
705 次
2 回答
1
您可以在TFS 集成平台上构建您自己的集成。
于 2012-10-30T17:11:45.270 回答
0
Kayako 是否支持 webhook？webhook 允许您在发生数据时发送数据，例如当创建票证或解决票证时 - 然后您可以让您的应用程序处理该数据。这比必须重复调用 API 以查看系统是否发生更改要好得多。
于 2012-10-30T17:20:33.597 回答